Netflix customer service: How to get a real person on the line

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Sometimes you need the help of a Netflix customer service agent. Fortunately, it'due south non that tough to track one down — using the steps below, I was able to chat with a representative in under I got a existent alive person on the other end of the line in less than a infinitesimal.

While I virtually idea Kevin from Netflix could have been a robot, when I asked him what he had for dinner last night, his answer — chicken nuggets on rice — was and then unique that I knew I was talking to a human. Unfortunately, don't think that reaching Kevin in a short corporeality of support is every bit easy as just finding the Netflix customer service number (which we have below).

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Getting on the phone with a real human who can respond your questions, aid you lot with your account and provide other Netflix customer services is a multi-step approach. And you can become a rep much faster if yous know where to look.

Customer back up agents can help you resolve billing questions, deduce why Netflix isn't working on your device, or fifty-fifty help you lot reset your password. They can assistance you cancel your Netflix subscription, too, only I bet they'll exist more likely to talk you into keeping it.

How to become Netflix customer service now

ane. Open Netflix.com and click Sign In.

Netflix Customer Service step 1 sign in — (Epitome credit: Netflix)

2. Log in.

iii. Open up https://help.netflix.com/en/

Netflix Customer Service step 3 go to Netflix Help — (Image credit: Netflix)

4. Scroll downward and click the Call U.s. button

Netflix Customer Service step 4 find the Call us Button — (Image credit: Netflix)

5. Write down the code number

Netflix Customer Service step 5 write this number down — (Paradigm credit: Netflix)

6. Phone call 1-844-505-2993 (or whatever the number in your surface area is)

7. Enter a number to confirm your language (1 for English, etc.)

8. Type in your service code from step iv.

ix. Wait for a Netflix customer service representative.

And that, is how you go a Netflix customer service representative on the line. It worked for me, and I'grand sure it will piece of work for you. You may have a slightly longer wait than I did, though, as I called at 9:30 a.m ET, when the western half of the country was just waking up.

One time yous've resolved this consequence, you can get back to streaming the all-time Netflix shows. We've also got a guide for how to sign upwardly for Netflix, one for parents trying to find the best family unit movies on Netflix, and another explaining how to modify your Netflix password.

Read side by side: Where does Netflix rank on our best streaming services list?

Henry is a senior editor at Tom's Guide covering streaming media, laptops and all things Apple, reviewing devices and services for the past six-plus years. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. He'southward also covered the wild world of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans.